Target Participants:

New supervisors who are transitioning from a worker position and who want to gain the foundation skills to effectively supervise their subordinates.

This workshop will also focus on the development of an empowering personal belief system for the participants to be psychologically prepared before conducting a critical performance appraisal session.

Workshop Overview

---Day 1---

 • Supervisory Functions Framework

 • Planning

         • Work Goals Setting

         • Planning Charts

 • Leading

         • Leadership Models

         • Key Leadership Behaviors

 • Organizing

         • Selecting The Right Employees

         • Assigning Work Loads

 • Controlling

         • Quality Control

         • Cost Control

 • Interpersonal Communication

         • Sensory Mode Matching

         • Body Language Harmony

 ---Day 2---

• On-The-Job Training

        • Structured OJT Process

        • Skills Assimilation Assessment

• Performance Expectations Setting

        • Target Work Performance

        • Subordinate Commitment

• Work Performance Appraising

        • Appraisal Process

        • Common Appraising Errors

• Poor Performer Handling

        • Coaching Process

        • Desired Performance Targets

• Technical Problem Solving

        • Problem Identification

        • Solution Formulation

• Work Delegation

        • Task Delegation

        • Authority Delegation

• Confidence Building Activity

• Workshop Integration

The THPC Advantage:

§    Behavior-based skills transfer

§    26 participants limitation

§    Instructional materials package for each participant ( CD ROM and DVD )

§    Participant manual ( PowerPoint file - editable format )

§    Case studies ( Word file - editable format )

§    Diagnostic instruments ( Word file - editable format )

§    DVD containing the complete set of their role plays during the workshop.

Sessions will be conducted by Master Trainer, Norman L. Goss; the first and only recipient of the prestigious Washington SyCip Award from SGV & Co. in Applied Training Technology because of his exceptional competence in conducting information technology and management development courses in major countries across Asia. He has over 25 years experience in designing and conducting corporate training courses to more than 550 leading business organizations in the Philippines, Malaysia, Indonesia, Vietnam, Kuwait, and China.

Norman Goss is the premier behavior-based corporate trainer in Asia whose landmark research in Filipino-based belief modification has made his training courses achieve measurable performance increase in the workplace. He completed his Top Management Program from the Asian Institute of Management and has served as a Faculty in various universities including the University of the Philippines and De La Salle University. In 1990 he served as the Executive Director of SGV-DDI, a firm associated with Development Dimensions International, Incorporated, the world's leading provider of management leadership training solutions. He obtained his Trainer Certification for both the Interaction Management course and the Targeted Management course from SGV-DDI. He is a past president of the Philippine Society for Training and Development.

Norman is currently the Executive Vice president for Global Operations of The Harry Pound Company.

Rates per participant:

P15, 500 starting March 17, 2009 and paid within the assigned due date              

P16, 500 for on-site payments

DURATION: 2-Days

RATE: 15500.00 Peso

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