Hiring and Retaining High-value Employees
DATE: November 19, 2009
TIME: 8:30am-5:30pm
VENUE: Mandarin Oriental Hotel, Makati

STATUS: CONFIRMED

Seats Available: 11

 

Seminar Description

 

This seminar will present effective strategies, methods, and techniques in recruiting, screening, and hiring the most competent applicants for a given job. In addition, this seminar will focus on planning and implementing programs and initiatives to help retain productive employees especially because of the recent downturn of the Philippine economy.

 

Target Participants

 

Top executives, managers, and supervisors

 

Instructional Methods

 

Lectures, mental skills tests, and intensive whole group discussions of case studies and model scripts

 

Take-Home Materials

 

Participants' manual, case studies handouts, model scripts handouts, and certificate of attendance

 

Seminar Outline

 

I.  Seminar Introduction

                 A.  Welcome Remarks

                 B.  Seminar Objectives

                 C.  Seminar Coverage

                 D.  Instructional Methods

 

II.  Hiring Process

                 A.  Hiring Framework

                 B.  Key Principles

                 C.  Rationale

                                    1.  Costs Of Wrong Hiring

                                    2.  Benefits Of Correct Hiring

                 D.  Job Competencies Identification

                                    1.  Job Description Document Preparation

                                    2.  Job Specification Document Preparation

                 E.  Recruiting Process

                                    1.  In-Company

                                    2.  Recruitment Agencies

                 F.  Screening Process

                                   1. Resume Evaluation

                                   2. Telephone Interview

                                   3. Face-To-Face Unstructured Interview

                                   4. Psychological Tests

                                   5. Cognitive Tests

                                   6. Reference Check

                 G.  Selecting Process

                                  1. Planning

                                   2. Job Competencies Ranking

                                   3. Competency-Based Behavioral Questions Preparation

                                                        a. Critical Incident

                                                        b. Action

                                                        c. Results

                                  4. Behavioral Questions Validation        

                                  5. Interview Script Preparation

                                  6. Candidate Interview Process    

                                  7. Behavioral Examples Rating Computation

                                                       a. Competency Rating Computation

                                                       b. Final Selection Report Format

                 H.  Employment Contract Offer

                   I.  Key Success Factor

 

III.  Retaining Programs

               A.  Retaining Framework

               B.  Key Principles

               C.  Rationale

                                 1.  Costs Of High Turnover

                              2.  Benefits Of Low Turnover

               D.  Employee Satisfaction Level Assessment

                                 1.  Focus Group Discussions

                                 2.  Organization Climate Surveys

               E.  Retaining Programs And Initiatives

                                 1. Core Programs

                                                       a. Hiring Process      

                                                       b. Compensation Package

                                                       c. Benefits Package

                                                       d. Company Orientation

                                                       e. Performance Expectation Setting           

                                                       f.  On-The-Job Training

                                                       g.  Formal Classroom Training    

                                                       h. Performance Appraisal System      

                                                       i.  Promotion System

                                                       j.  Disciplinary Action Procedure                

                                 2. Support Programs

                                                       a. Complaints Handling Procedure

                                                       b. Delegation

                                                       c. Coaching

                                                       d. Mentoring

                                                       e. Company Newsletter

                                                       f.  Suggestion Box

                                                      g.  Employee Of The Year Award

                                 3. Initiatives

                                                       a. Positive Face-To-Face Talk

                                                       b. Positive Personal Notes

                                                       c. Inter-Personal Conflict Resolution

                                                       d. Informal Breakfast Meetings

               F.  Key Success Factor

 

IV.  Seminar Integration

                 A.  Open Forum

                 B.  Seminar Evaluation

                 C.  Distribution Of Certificates

                 D.  Closing Remarks

 

Master Trainer

 

Norman Goss is the first and only recipient of the prestigious Washington SyCip Award from SGV & Co. in Applied Training Technology because of his exceptional competence in conducting information technology and management development courses in major countries across Asia. He has over 25 years experience in designing and conducting corporate training courses to more than 550 leading business organizations in the Philippines, Malaysia, Indonesia, Vietnam, Kuwait, and China.

 

Norman is the premier behavior-based corporate trainer in Asia whose landmark research in Filipino-based belief modification has made his training courses achieve measurable performance increase in the workplace. He completed his Top Management Program from the Asian Institute of Management and has served as a Faculty in various universities including the University of the Philippines and De La Salle University. In 1990 he served as the Executive Director of SGV-DDI, a firm associated with Development Dimensions International, Incorporated, the world’s leading provider of management leadership training solutions. He obtained his Trainer Certification for the Interaction Management, Targeted Selection, Service Plus, and Targeted Management courses from SGV-DDI. He is a past president of the Philippine Society for Training and Development.

 

Norman is currently the Executive Vice President for Global Operations of The Harry Pound Company.

Rates per participant:

P6, 500 + VAT  until October 22, 2009 and paid within the assigned due date 

P7, 500 + VAT  starting October 23, 2009 and paid within the assigned due date 

P8, 500  + VAT for on-site payments

 FREE 1 SEAT for every 5 seats availed.

* Rate for five seats availed will be based on actual date of payment.
*10% discount no longer applicable.

***ALL SEATS MUST BE PREPAID TO CONFIRM RESERVATIONS***

DURATION: 1-Day

RATE: 7500.00 Peso